Privacy Policy – jiliko kr Philippines Gaming Platform

1 Introduction

jiliko kr operates the online gaming platform available at jilikokr.app, including the mobile application and all related services. This Privacy Policy describes how we handle personal information when you use the platform — from registration through to gameplay, deposits, and withdrawals.

This policy applies to all users of jiliko kr who are based in the Philippines. By registering an account or using the platform in any way, you agree to the collection and use of your information as described here.

We do not sell your personal data. We do not use it for purposes unrelated to running the platform. Our approach is to collect what is needed, use it clearly, store it securely, and make it easy for you to understand what we hold.

2 Information We Collect

We collect personal information in three main ways: information you provide directly, information generated by your use of the platform, and information collected automatically through technical means.

We do not collect payment card numbers directly. When you deposit or withdraw using a bank transfer or e-wallet, the transaction is handled by your bank or e-wallet provider, and only reference information (such as transaction IDs) is shared with jiliko kr to confirm the transaction.

3 How We Use Your Information

Every piece of information collected has a specific purpose. We do not use your data for advertising to third parties or for any purpose not related to operating jiliko kr.

• Account management: Your name, mobile number, and email are used to create and maintain your account, send OTP codes, and contact you about account-related matters.
• KYC and compliance: Identity documents are used to verify your age and identity before withdrawals are processed. This is a standard requirement for online gaming platforms.
• Payments processing: Financial details are used solely to process your deposits and withdrawals in Philippine Peso. Payment information is handled in conjunction with the relevant bank or e-wallet provider.
• Platform security: Device information, IP addresses, and login data are used to detect suspicious activity, prevent unauthorised access, and protect your account.
• Gameplay integrity: Activity data is reviewed to detect cheating, collusion, and abuse of platform systems.
• Responsible gaming: Session data and activity patterns may be reviewed to identify players who may benefit from responsible gaming tools.
• Customer support: Communications you send to support are used to resolve your query and improve our service quality.
• Platform improvement: Aggregated, anonymised usage data may be used to identify technical issues and improve the platform experience.

4 Sharing of Information

jiliko kr does not sell your personal information. We share it only in the limited circumstances described below.

• Payment providers: When you make a deposit or request a withdrawal, necessary transaction details are shared with the relevant Philippine bank or e-wallet service to complete the transfer.
• Identity verification services: Your KYC documents may be processed by a third-party verification provider operating under appropriate data handling agreements.
• Technology providers: Infrastructure, hosting, and security service providers who process data on our behalf under strict contractual data protection obligations.
• Legal and regulatory requirements: jiliko kr may disclose personal data if required to do so by Philippine law, court order, or lawful demand from a competent authority.

Any third party that processes data on behalf of jiliko kr is required to handle it in a manner consistent with this Privacy Policy and applicable data protection standards.

5 Data Retention

We retain your personal information for as long as your account is active and for a reasonable period after account closure to comply with legal obligations, resolve disputes, and maintain financial records.

Specifically:

• Account and identity information is retained for the duration of your account plus a period required for record-keeping after closure.
• Transaction records (deposits and withdrawals) are retained for a minimum period required by Philippine financial regulations.
• Support communications are retained for a reasonable period to allow follow-up and quality review.
• Device and session logs are retained for a shorter period sufficient for security and fraud detection purposes.

When data is no longer needed, it is securely deleted or anonymised. You may request earlier deletion of specific data types, subject to our ability to fulfil legal obligations — see Section 8 for your data rights.

6 Security Measures

jiliko kr applies multiple layers of security to protect your personal data from unauthorised access, disclosure, alteration, and loss.

• SSL encryption: All data transmitted between your device and jiliko kr's servers is encrypted using SSL/TLS. Look for the padlock in your browser's address bar when accessing the platform.
• OTP authentication: Withdrawal requests and sensitive account changes require OTP confirmation sent to your registered Philippine mobile number.
• Access controls: Internal access to personal data is restricted to staff with a legitimate operational need. Access is logged and reviewed.
• KYC document handling: Identity documents submitted for verification are stored in secure, access-controlled environments and are not used beyond the verification purpose.
• Fraud monitoring: Automated and manual monitoring is in place to detect unusual account activity and suspicious transactions.

While we take these measures seriously, no online system is completely immune to risk. We encourage all players to use strong, unique passwords and to enable OTP verification for their accounts.

7 Cookies and Tracking

jiliko kr uses cookies and similar technologies on the website and app to support platform functionality, maintain session security, and understand how the platform is being used.

• Essential cookies: Required for login sessions to work, OTP flows, and basic navigation. The platform cannot function properly without these.
• Security cookies: Used to detect suspicious session behaviour and protect against session hijacking.
• Analytics cookies: Aggregated, anonymised data about how users navigate the platform. This helps us identify technical problems and improve the experience.

We do not use third-party advertising or cross-site tracking cookies. Cookies used on jiliko kr are limited to those necessary for running the platform securely and understanding aggregate usage patterns.

Most browsers allow you to control cookies through settings. Disabling essential cookies will prevent the platform from functioning correctly, including login and withdrawal processes.

8 Your Rights

As a registered user of jiliko kr, you have rights over your personal data. These include:

To exercise any of these rights, contact support at [email protected] with your registered username and a clear description of your request. We will respond within a reasonable timeframe. Note that some requests may be limited by legal retention obligations or active account requirements.

If you believe your data has been mishandled, you may raise a concern with us directly before escalating to the appropriate Philippine data protection authority.

9 Minors

jiliko kr is strictly for adults aged 21 years and above. We do not knowingly collect personal information from anyone under 21. Age is verified during the KYC process, and accounts found to belong to underage individuals will be closed and any balance forfeited in line with the Terms and Conditions.

If you are a parent or guardian and believe a minor has registered on jiliko kr, contact support immediately at [email protected] with the relevant details.

10 Changes to This Policy

jiliko kr may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When material changes are made, the "Last updated" date at the top of this page will be revised and, where appropriate, registered users will be notified through in-platform messaging or email.

Continued use of the platform after any update to this policy constitutes your acceptance of the revised version. We recommend checking this page periodically.

11 Contact Us

For any questions about this Privacy Policy, to exercise your data rights, or to raise a privacy concern, contact the jiliko kr team at: